Contact us

E-mail：
flashfindmail@gmail.com
Please read the FAQ and e-mail us if you have additional questions or problems. Try describing your problem in as much detail as you can. The more information you provide, the easier it is to locate and solve the problem, and the faster we can serve you. Otherwise, we will have to ask you for more information. We will usually respond within 24 hours with an answer to your question.

Haven't received registration code, has there been a problem?
It is not a problem. Occasionally the e-mails from us can be incorrectly labeled as unsolicited commercial e-mail by your e-mail provider. We encourage you to check your bulk mail, or junk mail folder to see if your anti-spam filters have incorrectly sorted our auto response and reply e-mails there.

Fax:
Please fax to USA: +1-(801)-795-7078

Please read FAQ BEFORE requesting help.
Q: Haven't received the registration code. What could be wrong?
Q: Why didn't I receive a reply e-mail from you?
Q: How can I request a manual unregister for my membership on 123 Hidden Sender?

Q: Why didn't I receive a reply e-mail from you?
1) Check your e-mail filter
2) Use another e-mail to send us
3) Auto response e-mail

1) Check your e-mail filter
You should receive two(2) e-mails from us. One is an auto response e-mail (confirmation e-mail) to confirm that we have received your e-mail, and one is a reply e-mail of your query.

You will receive an auto response e-mail (confirmation e-mail) within a few minutes after you send e-mail to us. The auto response e-mail is sent to the e-mail address you sent from.

Occasionally the e-mails from us can be incorrectly labeled as unsolicited commercial e-mail by your e-mail provider. We encourage you to check your bulk mail, or junk mail folder to see if your anti-spam filters have incorrectly sorted our auto response and reply e-mails there.

Here are some steps to take to prevent spam blocking and e-mail filtering issues:

To ensure that you receive e-mails from us please add flashfindmail@gmail.com to your approved sender addresses list in your spam filter for most web-based e-mail programs. Specific steps are listed below for a few of the largest e-mail providers.

If you use spam filtering or bulk mail software we encourage you to place the address flashfindmail@gmail.com in your approved sender or friends addresses list. By telling your filtering software to allow e-mails with this address through you ensure that you won't miss a confirmation or reply e-mail from us.

America Online: If you have AOL 9.0 Enhanced, images and links in e-mail are disabled by default unless you add the sender to your address book. You can enable them, but it requires an extra step unless you follow these directions. In addition, AOL's adaptive spam filters could, over time, mistakenly delete our messages. To ensure delivery of your confirmation e-mail and attorney profiles, simply go to keyword "address book" and put flashfindmail@gmail.com in an e-mail address field in your address book.

MSN Hotmail: Select "Options" and then "Junk E-mail Protection" and add flashfindmail@gmail.com to your Safe List.

Yahoo Mail: If spam is not a problem for you, you may want to turn off SpamGuard under Mail Options. If you use SpamGuard, check your bulk mail folder regularly to ensure important messages are not mistakenly filtered. Click the "addresses" button, then select "Add Contact" and save flashfindmail@gmail.com to your contacts list.

Gmail by Google: Go to your Spam folder and check the box next to the message you want to approve, then click on the “Not Spam” button at the top of the page.

Other ISPs: Some ISPs enable spam filters that you can turn off or tune to your preferences. Check your ISP's Web site or contact their technical support team if you believe you are missing messages from us or any other e-mail subscriptions.

Other e-mail Software: Check your e-mail software options or settings screen to see if you can add flashfindmail@gmail.com a "white list" or "safe list" of senders that are never filtered. Alternatively, there may be a folder where suspected spam is moved. You should check there regularly to ensure important messages, such as our mailings, are not mistakenly filtered.

2) Use another e-mail to send us
If step 1) can't help, that means you still can't receive an auto response e-mail (confirmation e-mail) within a few minutes after you send e-mail to us. We encourage you try to use your another e-mail address to send e-mails to us and return to step 1) to make sure it can receive our auto response.

3) Auto response e-mail
If a you sends us several messages, this automated reply will be sent
at most once every 5 days.
You will receive an auto response e-mail (confirmation e-mail) within a few minutes after you send e-mail to us.

Q: How can I request a manual unregister for my membership on 123 Hidden Sender?
How to manage your membership of 123 Hidden Sender?
Once you register it on your current PC, it can't be used on another PC unless you transfer the license from current PC to another. This means, before formatting your operation system, you should "unregister" 123 Hidden Sender by click [Help->Unregister] button, and then after installing your new operation system, you can "register" it again with your registerd email.
If you haven't did that, please enter your registered e-mail below, and then submit it to request a manual unregister.
For example, your registration email in 123 Hidden Sender is abc@hotmail.com, then enter abc@hotmail.com and then press Submit.